Cloodot turns WhatsApp, Instagram, Facebook, and webchat into one working inbox. The AI replies, takes action in your tools, and hands over the moments that need a person.
WhatsApp, Instagram, Facebook, and webchat, all grouped by customer identity, threaded in one place.
Built on LLMs, Cloodot's agent understands intent, pulls live data from your CRM, and takes action: booking, refunding, and upselling in plain conversation.
order.modifycrm.lookup(customer_id)shipping.upgrade($6.50)One-click integrations for Shopify, Salla, HubSpot, and your calendar. REST APIs and CRM sync cover everything else. Your AI employee reads and writes to the tools your team already uses.
Train Cloodot on your website, product docs, or plain-language instructions. Branch with visual flows. Extend with custom code actions and API calls when you need escape hatches.
calendar.book( slot )GET /orders/{id}route → human agentAuto-detects every inbound language, including Arabic, Hindi, Tamil, Malayalam, Spanish, and Japanese, then replies in the same script, with the same register. RTL handled without fuss.
Set the opener every customer hears: your agent’s name, your company, your tone, and the welcome line.
Dial the voice from professional to casual. Friendly is the default: warm and helpful, never robotic.
Choose the languages your persona replies in, each in the right script and register, RTL included.
Decide how much your agent says: concise one-liners, medium answers, or detailed walkthroughs.
After a set quiet period, your agent checks back in, so stalled conversations don’t slip away.
Define the moments that go to your team: refunds, manager requests, escalations, and anything else you choose.
Every save is a new version. Roll back anytime, or stage drafts from the MCP server and API.
Test conversations risk-free before you deploy. Real customers see nothing until you ship.
Answers pull from your Knowledge Base, FAQs, and Collections. Never made up.
One-click auth for WhatsApp Business, Instagram, Facebook, and webchat. Cloodot groups every message by customer, not by channel, so nothing falls through.
Point it at your docs, your URL, or paste plain-language instructions. Add custom actions for the business logic only you know: bookings, refunds, lookups.
AI handles the routine 24/7; hands off the human moments to your team with full context. You watch analytics, CSAT, and revenue tick up.
We went from five agents buried in WhatsApp to one agent supervising an AI that handles the other four shifts. Same SLA. Half the cost.Head of Customer Ops, automotive group · 42 locations
Protect every account with authenticator-app 2FA and backup codes, on top of strong password rules.
Owner, Admin, and Member roles with team-level routing, so people see exactly what they should, and nothing more.
See every signed-in device with its location and last activity, then revoke any one of them or sign out everywhere at once.
Export anytime with no lock-in. Your conversations are never used for anything you haven't agreed to.
Book a 20-minute demo. We'll train an agent on your own content live, and you'll walk away with a working deployment in your inbox.
