We’re building the AI employee
every business deserves.
Cloodot started in 2019 as four friends in Kochi solving an inbox problem for family-run businesses. Six years on, it’s a conversational AI platform trusted by some of India and the Gulf’s most-loved retail groups — still built with the same obsession for the messy, human middle of every conversation.
One unanswered
WhatsApp, at 3 a.m.
The question that started Cloodot came from a real customer at a real Kerala showroom — asking about a real ring, with nobody awake to answer. By morning, she’d bought elsewhere.
We spent the next year asking one question: what would it take for software to answer her — kindly, accurately, and in her language?
Hi, is the rose-gold solitaire still available in size 14? I want to buy before my flight tomorrow morning.
Closed. Replies tomorrow at 10:00 a.m.
Yes Priya — available in size 14 at our MG Road branch. Shall I hold it for you till 10 a.m.? I’ve drafted a pickup slip and a pre-fill for your KYC.
Loved by some of the biggest names in Kerala and the Gulf.
Six stubborn opinions
about customer conversations.
A reply is not a resolution.
The internet is full of bots that talk. We built one that acts — books, refunds, upsells, escalates. Anything less is just polite noise.
Language is dignity.
If a customer writes in Malayalam, Arabic, or Tagalog, we answer in kind — with matching register, script, and tone. English-by-default is a quiet form of disrespect.
Humans stay in the loop.
AI handles volume; humans handle moments. Every Cloodot deployment has a human handoff, full transcript, and a clear audit trail — no black boxes.
Owners get their data.
Your conversations, your customer records, your training corpus. Never sold, never used to train a general-purpose model. Export whenever you like.
Deployments in days, not quarters.
Enterprise software earned its reputation by taking too long. Cloodot ships working agents in an afternoon — and iterates in the live inbox, with you.
And one we’re still proving.
That a small team built in Kochi, serving customers from Kerala to Casablanca, can quietly become the default way the world talks to its businesses.
Four friends,
one inbox.
Adhil, Haris, Fahmi, and Sakeer were not founders. They were four Kerala engineers helping family-run businesses field a torrent of WhatsApp and Google messages on weekends. Replies were arriving days late, sales were leaking, and nobody had a tool that fit.
In 2019, they shipped the first version of Cloodot — a unified inbox for Google reviews, chat, and webforms. The pitch was small: stop missing the message. The reality, even then, was bigger.
The house rules.
- 01Ship on Tuesdays.Something real, every week, into a real customer's inbox. No feature freezes, no quarterly theatre. The changelog is the résumé.
- 02Sit in the inbox with the customer.Every Cloodoter — from engineer to founder — spends four hours a month watching real conversations land. You can't design what you haven't witnessed.
- 03Plain language beats clever language.Our docs, our UI, and our agent's replies. If a shopkeeper in Ernakulam can't follow it, we rewrite it.
- 04The model is a coworker, not a product.We name our agents. We promote them. We retire them when they underperform. Treating AI as staff makes us better at measuring it.
- 05Trust is the whole business.One careless reply, one leaked order number, and a customer is gone for good. Engineering excellence is customer respect with another name.
A small team,
a loud group chat.
Cloodot is a small Kerala team with founders still in every inbox. We hire for curiosity, ship on Tuesdays, and argue about commas.
Built in Kochi.
Spoken everywhere.
Our headquarters sits a short auto-ride from the backwaters of Kerala — the same coast that, for two thousand years, has been a crossroads of languages, spices, and commerce. A fitting place to build software that translates business into conversation.
Backed by Upekkha Vertical AI Accelerator, registered in Thrissur, and quietly serving customers from Kerala to the Gulf.
If this sounds like
your kind of company —
We’re always interested in engineers, designers, and conversation leads who think software should be polite, fast, and a little bit human. Open roles, or just a coffee in Kochi, are both fine.